Complaints

Download complaint form

The product being claimed must be sent to the following address:

Protenis

ul. Stefana Starzyńskiego 70,

05-090 Dawidy Bankowe

1. To expedite the complaint process, you can fill out and include the complaint form with your shipment, available here, but it is not necessary.
2. We will process the complaint within 14 days.

ATTENTION! We do not accept shipments returned cash on delivery.